• Where to buy

Standard-Depth French Door Refrigerator with Wave-Touch® Controls

$3,299MSRP
EW28BS85KS

Standard-Depth French Door Refrigerator with Wave-Touch® Controls

  • Perfect Temp® Drawer with Luxury-CloseTM
  • Luxury-CloseTM Humidity-Controlled Crisper Drawers
  • Most Usable Capacity1
  • Wave-Touch® Controls
Where to buy
    • Perfect Temp® Drawer with Luxury-CloseTM

      Maintain food and beverages at their ideal temperature with the innovative & versatile Perfect Temp® Drawer with Luxury-CloseTM. Features nine preset food temperature selections, three “My Favorite” Settings and a temperature range of 28 – 42 degrees.

    • Luxury-CloseTM Humidity-Controlled Crisper Drawers

      Self-closing drawers smoothly glide out and keep produce fresh with adjustable humidity controls and minimal temperature variation.

    • Most Usable Capacity1

      Most usable space inside, same space on the outside, so you'll have space for everything from party platters and beverages to kids' snacks and juice boxes.

    • Wave-Touch® Controls

      One simple touch and the control panel activates, showing your refrigerator options. After you make your choice, all but the options selected will fade away, returning to an elegant display.

    • Platinum Star® Limited Warranty

      Our exclusive limited warranty that includes a 3-year coverage on parts and one year on labor without charge.2

    • New Luxury-Design® Glass Shelves

      All-glass shelves crafted for exceptional beauty and function.3

    • Luxury-Design® Lighting

      Our ramp up designer LED lighting is as beautiful as it is functional.

    • Soft FreezeTM Bin

      Perfect storage for things like ice cream or anything you want to keep frozen, but still soft for serving.

    • Dual Ice Makers

      Second ice maker in freezer ensures you'll have enough ice for your dinner parties.

    • Luxury-Glide® Freezer Drawers

      Glide out smoothly and fully extend, giving you easy access to what’s inside.

    • Frozen Pizza Bin

      Conveniently located for easy access.

    • PureAdvantage® Filtration Systems

      Our filtration system keeps clean, filtered air circulated throughout to prevent odor transfer and keeps fresh, clean water and ice at your fingertips.

    • Perfect Organization System

      Featuring dual-level system with Luxury-Glide® baskets and removable dividers.

    • Refrigerator Alarm System

      Notifies you if there's been a power failure, if a door stays open longer than five minutes and if the interior temperature of the freezer rises above 56 degrees for more than 60 minutes.

    • Wine and Beverage Mat

      A clever organization accessory.

    • Full-Extension Freezer Baskets

  • Perfect Temp® Drawer with Luxury-CloseTM

  • Luxury-Glide® Humidity-Controlled Crisper Drawers

  • New Luxury-Design® Glass Shelves

  • Wave-Touch® Controls

  • Luxury-Design® Lighting

  • Soft FreezeTM Bin

  • Luxury-Glide® Freezer Drawer

  • Luxury-Glide® Freezer Drawer

  • PureAdvantage® Filtration Systems

Capacities

  • Freezer Capacity (Cu. Ft.):

    8.8
  • Freezer Shelf Area (Sq. Ft.):

    8.8
  • Fresh Food Capacity (Cu. Ft.):

    19.0
  • Fresh Food Shelf Area (Sq. Ft.):

    22.1
  • Capacity (Cu. Ft.):

    27.8
  • Total Shelf Area (Sq. Ft.):

    30.9

Certifications & Approvals

  • CSA Certified:

    Yes
  • ENERGY STAR® Certified:

    Yes
  • Sabbath Mode (Star-K® Certified):

    Yes

Controls

  • Water Filter Indicator / Reset:

    Yes
  • Air Filter Indicator / Reset:

    Yes
  • Control Location:

    Dispenser
  • Controls:

    Wave-Touch®

Cut-Out Dimensions

  • Cut-Out Height:

    70-1/4"
  • Cut-Out Width:

    36"
  • Cut-Out Depth:

    28-7/8"

Exterior Dimensions

  • Height:

    70"
  • Width:

    36"
  • Depth (to Center of Arc):

    33-3/8"
  • Depth (with Door 90° Open):

    47-3/8"
  • Depth (with Drawer Fully Extended):

    55-1/2"

Dispenser

  • Water:

    Yes
  • Cube Ice:

    Yes
  • Crushed Ice:

    Yes
  • Dispenser Light Control:

    Yes
  • Perfect Set® Temperature Control System and Display:

    Yes
  • Dispenser:

    Yes

Electrical Specifications

  • Connected Load (kW Rating) @ 120V:

    1.02
  • Voltage Rating:

    120V, 60Hz
  • Minimum Circuit Required (Amps):

    15A
  • Power Supply Connection Location:

    Right Rear Bottom

Exterior Specifications

  • Door Finish:

    Stainless Steel
  • Door Hinge Covers:

    Hidden

Freezer Specifications

  • Self-Closing Drawer:

    Yes
  • Luxury-Design® Ramp-Up Multilevel Lighting:

    LED

General Specifications

  • Shipping Weight (lbs):

    365
  • Product Weight (lbs):

    360
  • Water Inlet Location:

    Left Rear Bottom

Ice Maker

  • Ice Maker:

    Automatic
  • Ice Maker On/Off:

    Yes

Fresh Food

  • Air Filter Location:

    Bottom of Condiment Bin
  • Air Filter:

    PureAdvantage®
  • Door Ajar Alert:

    Yes
  • Temperature Alert:

    Yes
  • Power Failure Alert:

    Yes
  • 2-Liter Removable Door Bins:

    1, Clear
  • 1-Gallon Adjustable Door Bins:

    2, Clear
  • Perfect Temp® Drawer:

    Yes, with Luxury-CloseTM
  • Luxury-Design® Ramp-Up Multilevel Lighting:

    LED
  • Tilt-Out Can Racks:

    2, Clear
  • Water Filter Location:

    Bottom/Left Fresh Food Section
  • Water Filter:

    PureAdvantage®
Overall
(72)
  • Ice Maker Problems

    by DWK on 5/30/2014

    • Overall
    • Performance
    • Features
    • Design
    We are having our ice maker repaired for the fifth time in four years tomorrow!  It has never worked properly and R. C. Willey will not replace it. Most repairmen don't know how to repair them.   The refrigerator, in general, is very nice; however, the ice maker is inferior!  
  • Beautiful, but with some quirks

    by EMK1 on 5/16/2014

    • Overall
    • Performance
    • Features
    • Design
    PROS: Beautiful interior styling. Excellent lighting both in the fridge and freezer. Drawers slide smoothly. Deli drawer is huge. Exterior handles have adequate space on top and bottom for easy cleaning, and no finger pinching. The ice cube size from the door dispenser is a very convenient size. CONS: Fridge door flange does not always retract when closing so it hits ***very hard***. Freezer ice maker tray is too large, would like it smaller or adjustable. Soft Freeze drawer is wasted space, can see no benefit of it. Refrigerator shelves could allow for more convenient layouts.
  • Love all the space

    by Scott on 5/15/2014

    • Overall
    • Performance
    • Features
    • Design
    The space in this fridge is crazy, we've been able to double the amount of frozen items we've stored in this fridge, eliminating the need for a separate freezer.  The only complaint I would have is it's not all effective space, there's not a lot of places to store tall items unless you remove shelves and then there's a lot of wasted space above them.  The touch panel is all I expected it to be, very sleek, nice looking and easy to use.
  • Wonderful Refrigerator

    by Dede on 5/8/2014

    • Overall
    • Performance
    • Features
    • Design
    We love our new refrigerator.  Love having two ice makers.  Love the wine/meat drawer.  The freezer is roomy and has lots of storage.  Love the ice cream drawer.  Ample room on the doors for storage.  The fruit and veggie drawers are nice and big and I love being able to control the humidity.  The design on the ice receptacle in the freezer could use some tweaking.  The ice over fills and when you pull the freezer drawer out, ice falls behind.  It is hard to get the ice out without removing trays.  You can't leave the ice because then the drawer will not close tightly.  I leave the lever pulled up normally, so the ice bucket will not overfill.   I put it down when expecting company.  The top ice maker keeps up with daily needs.  (at least for the winter, summer may have higher demand). Overall, I am very pleased with my new refrigerator.  
  • Electrolux EW28BS85KS Refriderator

    by Fridge on 2/25/2014

    • Overall
    • Performance
    • Features
    • Design
    Have owned Electrolux products over 40 years and have been a very satisfied customer. The Electrolux EW28BS85KS Refriderator has been a living nightmare. We have experienced water leaking from the ice maker, the ice maker not making ice cubes, the refridgerator overheating and spoiling food in both the refridgerator and freezer. We have had so many problems we may never again buy an Electrolx appliance. However, we we fortunate enough that after extensive efforts Electrolux agree to replace their product (twice).
  • Ice maker

    by Ed on 2/2/2014

    • Overall
    • Performance
    • Features
    • Design
    The ice maker has been nothing short of a nightmare. The refrigerator has been replaced due to the many issues we have had with our unit.
  • "Stand by your man"

    by D & G on 1/30/2014

    • Overall
    • Performance
    • Features
    • Design
    We love our fridge.But what we really loved was how Electrolux stood behind their product so much so that when we had an "unusual" occurrence with our fridge, the company replaced the whole fridge & gave us a BRAND NEW ONE...Something happened with the compressor & it "bowed out" the back of the fridge into a "V" shape. When we called our local dealer, The Appliance Place in ColoniaL Heights, Va (which are also excellent by the way) they contacted Electrolux & informed us that this was something isolated & that the whole fridge was being replace..this made us VERY happy. We bought quality product & was glad to know that you stand by your product. To take it even further, when the guys came to deliver it, there was a dent in the bottom freezer door & that also is being replaced. I am highly satisfied with the service I have received. Since the purchase of the fridge, we have also purchased the stove that matches it, Electrolux of course. We wanted to make our kitchen "retirement ready" & we are hoping with these quality appliances that will be the case. Thank you again so much for being a great company that stands behind your products & warranties. We have told all our friends & families about the above & how pleased we are. We will be electrolus fans forever.. I am waiting for my washer & dryer to stop working so I can purchase these as well. Thank You for wanting to know our story. Gary & Donna Peppers
  • Stubbsville

    by DeeLee on 1/30/2014

    • Overall
    • Performance
    • Features
    • Design
    IT WAS TIME FOR A NEW REFRIGERATOR IN THE STUBBS HOUSE....WE NEEDED MORE SPACE AND MORE FUNCTIONALITY FOR OUR REFRIGERATED AND FROZEN PRODUCTS....AND THE LOOK WOULD BE NICE!!!!!
  • Review

    by Kelly on 1/30/2014

    • Overall
    • Performance
    • Features
    • Design
    The fridge made a horrible loud noise that could be heard through out my house. I would not recommend this product. 
  • Ice maker issues still exist

    by Sassy on 1/4/2014

    • Overall
    • Performance
    • Features
    • Design
    The refrigerator has really nice features however; we are going on our 4th refrigerator due to the "known" ice-maker issues.  Electrolux was quick to respond but we continue to receive lemons.  We've stuck with this model as all other refrigerators seem very plastic-like and cheap.  Not crazy about the change made to the design of the freezer; I prefer the older model design.
  • Great fridge terrible ice maker

    by Akplowgirl on 12/29/2013

    • Overall
    • Performance
    • Features
    • Design
    Let me start by saying that the appearance is what sold me on this , I did not read any reviews or do any research on Brands , I purchased and extended warranty from the home appliance store , Thankfully........ the ice maker went out after 14 months,  The warranty repair company was not able to fix the unit so I received a new fridge same model now at 13 months  I am experiencing the same problem ....  Yes I did purchase another warranty , my recommendation great fridge , ice maker terrible 
  • Refrig

    by George on 12/17/2013

    • Overall
    • Performance
    • Features
    • Design
    Outstanding product. Exceptional quality and very reliable.
  • Love this fridge!

    by Dani on 12/16/2013

    • Overall
    • Performance
    • Features
    • Design
    This fridge looks beautiful in our kitchen.  It has so many conveniences that we enjoy, such as the extra ice maker in the freezer, and self closing drawers.  This model has so many bells and whistles, it's a pleasure to use everyday.
  • great fridge

    by tzvi on 12/16/2013

    • Overall
    • Performance
    • Features
    • Design
    This fridge provides a lot of space which is very important to me. It also has a Sabbath mode which to comply with Jewish law. I love the utility drawer that has a separate thermostat which comes in handy. You also have ice in the freezer as well as the door.
  • Looks Nice- NO ICE

    by LJ on 12/11/2013

    • Overall
    • Performance
    • Features
    • Design
    I purchased this refrigerator in late 2009 and have had over 8 service calls for the ice maker. Each time a part or system board upgrade was installed/or replaced and it works for a while and then stops again. The latest service call has been open since early October where the ice maker stopped working, water was leaking into the fridge, which burned out the wiring harness. After three more attempts, the wiring harness was replaced, the fan was replaced, the water pump was replaced, the shut off arm assembly, and the motorized maker, still no ice. Now they are sending another tech to do what I do not know... Stand clear of this product.
  • Great fridge!

    by Danielle on 11/20/2013

    • Overall
    • Performance
    • Features
    • Design
    This fridge looks great in our kitchen.  We love the dual ice makers.  We find that we have enough ice, even during parties.  Also, the ice is convenient to access either through the dispenser or freezer.  We love the ice cream drawer in the freezer.  It keeps ice cream at the perfect temperature, and also helps to organize our freezer by keeping desserts in the drawer.  The self closing drawers in the refrigerator is another feature we enjoy.  The inside lights are another nice, high-end feature on this unit.  
  • Mrs.

    by Sue on 10/4/2013

    • Overall
    • Performance
    • Features
    • Design
    Electrolux has solved the issue, ice maker. I have own this unit for almost a year, and I have not had any problems with the ice machine.
  • Great Fridge

    by Steiny on 10/4/2013

    • Overall
    • Performance
    • Features
    • Design
    Really enjoy our Electrolux fridge and all the fantastic features.  Has nice water filter with great tasting water.  Love the "2" ice makers and the control temp drawer is a much appreciated .  Its holds so much and the slide drawers make it all easy access.  The only improvement would be higher quality drawer glides (1 broke) and the motor has a deep hum I wish was quieter.  Great value for the money.
  • Critique of Electrolux 3 door refrigerator

    by Natalie on 10/1/2013

    • Overall
    • Performance
    • Features
    • Design
    We are a 2 person household plus one much loved 12 year old Bichon. Our refrigerator is kept well supplied with all types of food items, as well as "leftovers" from prepared recipes. We also keep soft drinks, wines and purchased salad items from "boutique type" markets. In order to prepare for entertaining, having the separate drawer was a great feature, as was the automated icemaker. Despite the higher cost to purchase our Electrolux refrigerator, we loved the features and decided it was just what we wanted. However, the downside was the ice maker, which was a major source of frustration which caused constant repair. We, fortunately, bought the extended warranty. An automated icemaker was very important to our lifestyle. Since we keep our refrigerator well stocked, we found this unit reasonably able to accommodate most of our needs.
  • Love the depth

    by Ted on 9/28/2013

    • Overall
    • Performance
    • Features
    • Design
    This is the BEST refrigerator for pizza boxes! It is deep enough to hold even the extra large size. So, it is great for party trays too.
  • What?!

    by ft on 9/28/2013

    • Overall
    • Performance
    • Features
    • Design
    The only reason I bought this refrigerator in 2010 was because it had a full third basket in the freezer, and I needed the space not only for freezer capacity but so that I could store and find my freezer food. But I had nothing but problems with the though the door ice maker. Finally in 2013, Electrolux replaced by problem refrig with the new current model. With the new model, it was nearly impossible to remove the protective film and Electrolux gave me no help with this. The new model no longer has stainless steel sides or slide out refrigerator shelves (which I loved). And, most importantly, the new model essentially eliminated the full third freezer basket because the additional ice maker and, the most un-useful idea of all, the addition of the Soft Serve compartment. Really?! Those two additions cut down the freezer capacity for food storage. Also, the additional ice maker is currently being repaired, of course. The service technician was able to remove the Soft Serv compartment under the guidance of the company's on call tech. There is now more storage space, a big improvement. The other complaint I have with the unit is that if there is a power outage of 10 seconds or less and the power is returned either from the utility company or from our whole house generator, the alarm does not go off. It would be better if the alarm went off. Electrolux could do better with this unit.
  • No problems, looks great

    by Scott on 9/27/2013

    • Overall
    • Performance
    • Features
    • Design
    This is our second Electrolux fridge, the first was plagued with problems, mainly having to do with the ice maker. Electrolux replaced our first one. This model has apparently resolved those issues and works and looks great. The second in-freezer ice maker is great in the summer when we need more ice.
  • LOTS OF PROBLEMS

    by roaddogg1 on 9/27/2013

    • Overall
    • Performance
    • Features
    • Design
    Second one and the problems with this one brings the  frustration out. When you buy a new product you should be able to plug and play . It is real bad when your customers remember your *800 for repairs and not the stress free usage of your products...........
  • Icemaker is JUNK

    by Tom A on 8/29/2013

    • Overall
    • Performance
    • Features
    • Design
    Bought this unit one month ago and the icemaker from the water/ice dispenser has never worked. Since it's under warranty they are coming back for the third time to replace it. Freezer compartment ice make works fine. Top one is garbage. Otherwise the unit seems fine. but I would never reccomend it because of the aggravation.
  • Electrolux French Door Wave Touch

    by Sig on 8/15/2013

    • Overall
    • Performance
    • Features
    • Design
    this refrigerator is a replacement for an older version of the device. We went through years of trying to fix the ice maker but everything Electrolux tried failed after a few months. They finally helped us by giving us a credit to replace it. We decided to pay the dealer the additional amount to upgrade to the Wave Touch. We have had this appliance for 6 months now and we love it. Everything works perfectly and the dual ice make was more than what we originally wanted but are now making use of it. We were absolutely impressed with how Electrolux stood behind its products and the ice maker this unit is totally different from the old one and works like a champ. If anyone is looking for a quality refrigerator with the French door and wave touch, this is the one they should buy. It costs a little more than the competitors but look at the reviews of other manufacturers of this type of refrigerator and you will see what we mean!
  • Terrible Product

    by Kat on 8/9/2013

    • Overall
    • Performance
    • Features
    • Design
    18 months and still no ice. Service guy comes out, not the same guy. Electrolux says design defect and sends out a replacement. Put it in he leaves no ice. Ice and water dispenser take up half of unit no room for food. Is 3,000 dollars not alot of money? Willing to pay alot if I get what I want. This is a peice of junk. Going to give this one away, and buy a Sub-Zero. Electrolux should sign up for Sub-Zero school in the Fall. Sorry about spelling and punctuation, I am just MAD. 
  • I THINK I HAVE A LEMON!

    by MaggieB on 6/20/2013

    • Overall
    • Performance
    • Features
    • Design
    I had heard good things about Electrolux, but so far, I have been sorely disappointed. I really like the overall appearence and some of the design features of this frig, but there are several aspects that are truly problematic for me. First of all, the frig never gets as cold as set. There is an area (top shelf) that never goes below 40 degrees - most the time it hoovers around 45 degrees. I refer to it as the "dead zone". I never store anything really perishable on these shelves. I've had it looked at several times by repair people and they even replaced a fan, but it made no difference. Finally, the repair person indicated that he thought it was just a "bad unit". The ice maker also troubles me. This particular frig has two, the lower one located in the freezer works fine, the upper one troubles me. The other day I turned it off while I emptied it and cleaned it. I forgot to turn it back on for several days. When I did, it took almost 4 days before it started to produce ice and before it did, it started to make a ticking noise that lasted for several hours. I called the 800 service number, but it was Sunday and it started to work shortly afterward. The repair person told me that the ice maker in the frig is intergated and if it breaks, can not be replaced. I don't know if this is true, but if so, it would have definitely influenced my purchase. On the other hand, I love the PerfectTemp Drawer. It is true to whatever temperature I set. Too bad it's not big enough to hold all my perishables.
  • A great product!

    by Savana on 6/13/2013

    • Overall
    • Performance
    • Features
    • Design
    When someone enters my new kitchen the first to thing they say, That 's the kind of refrigerator I want next! The look is very impressive! I try to keep it very neat and organized because my friends and family likes to look in side it. The ice makers makes plenty of ice, temperature controls are great. My water dispenser gives a good flow of water. Love my freezer in the bottom! I am very happy,happy with everything , so many good features!
  • Great Fridge

    by corvette on 3/9/2013

    • Overall
    • Performance
    • Features
    • Design
    Bought the new 2012 model and love it. It is amazingly roomy. Both icemakers operate flawlessly. The self closing drawers are a must have. Great fridge!
  • Love most of it

    by Debbi on 1/27/2013

    • Overall
    • Performance
    • Features
    • Design
    Within two weeks of purchasing refrigerator we had issues with the ice maker in fridge and needed repairman to fix problem. Also, the freezer door wouldn't shut properly and thawed the food . This happened three times before repairman fixed this. The water dispenser area shows wear almost immediately! The spot where your glass rests while filling with water has marks ( the rough silver surface is worn down ) that cannot be fixed. This happened within a couple of weeks of use. This all being said, we LOVE the rest of the refrigerator! It is well laid out, the self closing drawers are fantastic, the lighting is fantastic. Perhaps our favorite part is the layout of the freezer! Extra ice compartment is extremely useful. The ice cream drawer that keeps the temp just perfect for ice cream is a hit in our house! I like the fact that we can easily store and find everything in the entire refrigerator. We have had other refrigerators where the freezer was like the black hole...you knew you put something in there but couldn't seem to find it. Overall would buy this again because for the price nothing else comes close to providing the extra features
  • Never Again

    by Rocko on 1/23/2013

    • Overall
    • Performance
    • Features
    • Design
    We purchased the first model of the French Door Refrigerator a couple years ago, This units ice machine was so bad and required constant repair, that the unit was replaced by the warrantee company. So in July of 2012, we received the newer updated version of the French door unit and again the new engineered unit continues to have ice machine issue. We have had 5 service calls on the ice machine. What happens is the water line freezes up, and you don’t get water on the door, nor can it make ice. They keep on putting in the factory fixes, but it continues to fail. I can’t tell you how dissatisfied I am with this product and I will never ever buy another one again. Nor will I ever recommend one to anyone.
  • Great Organic Vegetable Life Extender

    by Vunderdog on 1/22/2013

    • Overall
    • Performance
    • Features
    • Design
    We purchased this refrigerator after much research on all simliar french door styles. We are avid farm maket shopper, and found our old Whirlpool side by side did not have enough fridge storage for all of our weekly fruits & vegetable, but the Electrolux has plenty bins. Our actual fruits & vegetable last for up to 6 days long, which is amazing!
  • Not Worth the Cost or the Aggravation

    by Leslie on 1/22/2013

    • Overall
    • Performance
    • Features
    • Design
    Purchased because I have an Electrolux washer and gas dryer and they work flawlessly. This refrigerator/freezer is nothing but an engineering nightmare. The front ice maker when on the 'CUBE' setting produces only CRUSHED. The service department has replaced close to everything and it still does not work properly. The ice maker in the drawer overfills because the wire is too short. Ice falls into the back of the drawer causing problems on closing and thawing. Not engineered very well.
  • Wish I would have choosen a different unit!

    by Lakehouse splurge on 1/22/2013

    • Overall
    • Performance
    • Features
    • Design
    Although awesome to look at and if it all worked it would be wonderful. However we have had nothing but trouble with this unit. The top icemaker has in a very short while had to be fixed twice so far and we are not there but on weekends so very little use. It will not give cubes only goes to crushed which leaves a mess every time. The bottom ice maker fills too high and every time that you open the drawer ice goes flying all over. Poor design! I would love to have these things fixed forever or would like a new unit. It was far more expensive than one I have at home that is a Maytag one drawer two door unit with no problems. Would not only not recommend this unit I would steer people AWAY from it. Very disappointed : (
  • EW28BS85KS3 not worth the money or aggravation

    by Dave on 8/18/2012

    • Overall
    • Performance
    • Features
    • Design
    We purchased model EW28BS85KS3, French Door Refrigerator about a month ago. Nice looking machine, however, we're on a first name basis with repairman. Top ice maker that feeds door dispenser made ice but when attempting to get cubes, dispenser would spit out mostly crushed ice and then continuously drip from dispenser. Repairman found a faulty rubber seal on the flapper door that seals the ice maker from the outside air and had to replace entire dispenser assembly. Ice maker in freezer compartment overfills with cubes and when opening freezer drawer the wire lever that detects a full bin and stops the ice maker will kick out about a half dozen cubes in back of the drawer and they will subsequently slide out from under the drawer onto the floor. On a couple of occasions, the ice cubes stuck behind door and would not allow freezer drawer to close completely causing thawing. Repairman ordered, from Electrolux, an extension to the wire lever which will not allow ice to build up as high in bin. Question, why isn't this installed at the factory. A hinged strip which runs the full vertical length of the right fridge door which allows both doors to seal in the center, will cause the left door not to close correctly due to hanging extended. This strip needs springs to hold that hinged section to return to its correct position. I'm no expert but, for the price we paid, this machine is extremely disappointing and we will never purchase another Electrolux item. There are simply too many design and engineering issues that should be corrected prior to the unit leaving the factory in Mexico.
  • Well worth the price

    by Luv the Frig on 7/17/2014

    • Overall
    • Performance
    • Features
    • Design
    This refrigerator is not the least expensive option on the market but it is a very functional, has a lot of storage and we love the display with high temp alarms!
  • No cons.

    by Lew on 7/17/2014

    • Overall
    • Performance
    • Features
    • Design
    Build quality is eminently visible on this refrigerator. The unit feels sturdy and looks high end without being flashy. Plenty of space, shelf configuration options are plentiful, and it's easy to change every setting/temperature. Not much more you could ask for in a fridge. Excellent product. 
  • Replacement

    by Carol on 7/22/2014

    • Overall
    • Performance
    • Features
    • Design
    Just received my replacement refrigerator one week ago after having serveral problems with my original refrig., when it was delieved the Temp drawer temperature was not working,Here we go again. I already had a service call today and the circuit board needs to be replaced in the temp drawer and one of my freezer drawers and brackets need to be replaced the drawer does not stay on the track. My original model was completelty stainless steel, sides and front doors. this model has ugly gray panels on the sides of the refrigerator. Th original model number wa model EW28BS71IS...serial 4A01002898,, Explain wh the model I received which wa surpose to be your better model is not. Explain wh this model does no have th stainless steel sides, wh this model ha a second ic maker in th freezer compartment, an why instead of having 3 freezer drawers it only ha 2 I am no happy with my replacement an will expect to ge a response to this email.
  • WOW !

    by ForesterXT on 8/12/2014

    • Overall
    • Performance
    • Features
    • Design
    We had the previous generation of this unit, model EW28BS71IS4, that had the bullet shaped ice. We loved the unit but we had about 4 or 5 service calls on the ice maker. It would make noise or not work at all. Just about everything in the ice maker was replaced. It would work for 6 months and fail again. The repair techs didn't like this ice maker. Eventually it got to the point where they couldn't get it to work and the refrigerator was replaced. We did get the BestBuy extended warranty with the first one and it paid off. Consumer Reports doesn't think much of extended warranties but with innovative new products at this price range, we thought it was a good idea. Even after being burnt once, we again chose the Electrolux Wave-Touch. There just isn't another refrigerator with these features. This new model (EW28BS85KS) has many features that our old one didn't. The main ice maker now makes small square base pyramid shaped ice cubes. There is a second ice maker in the freezer that makes crescent shaped ice and dumps them in a very large bin. The freezer has a bin in it for ice cream that keeps the ice cream softer and servable. Both of these features in the freezer do take up freezer space but we have another standalone freezer so we don't need the space. The cube bin could be removed and ice maker shut off if you need the room more than the additional ice. We like the extra ice for a cooler for short trips or picnics or parties. The new refrigerator also has self closing drawers which are nice and match the self closing drawers in our kitchen. The features of the shelves and drawers in the refrigerator section are way past any other refrigerator we've looked at in this rather high price range. Just too much to list here. Go see for yourself and compare. It is hard not to give this 5 stars. I guess I'm still a little hesitant after being burnt once. We did get the extended warranty again. I may change my rating after a year or so.
  • Great Concept with functional space

    by Shimmer on 9/16/2014

    • Overall
    • Performance
    • Features
    • Design
    This is a great design - space for party platters or pizza boxes!  The quality is the only negative. The freezer door doesn't alwasy shut well.  In addition, this is my second Electrolux - love them, but both ice makers failed at the 13 month.  
  • refer review

    by dennybob on 9/20/2014

    • Overall
    • Performance
    • Features
    • Design
    ice maker WAY to large. takes up why to much room should be in the door . cold water out of door does not happen
  • Mixed feelings

    by Pam on 9/20/2014

    • Overall
    • Performance
    • Features
    • Design
    I absolutely love the look of this fridge and the space inside can't be beat, but I'm on my second one in less than a year.  Both ice makers ended up breaking and then there was a freon leak.  Electrolux finally approved a replacement and I've had the second one now for 3 months.  No problems yet.  
  • Love my fridge!

    by Lsteezy on 9/17/2014

    • Overall
    • Performance
    • Features
    • Design
    I love my new refrigerator!!  Electrolux is a great product. There is so much room and with the additional ice maker in the freezer, we never run out to ice while entertaining. All of my appliances are Electrolux brand because the quality and easy touch features are wonderful.  I would definitely recommend Electrolux for any appliance!!
  • Love this frig!

    by Rob on 9/21/2014

    • Overall
    • Performance
    • Features
    • Design
    I purchased the whole Electrolux kitchen package for our new home and love my new appliances.  I particularly like the wave-touch control features.  They not only look fabulous with my cherry kitchen, and  the features they offer are well worth the money.  The soft serve ice cream drawer keeps ice cream perfect temp.  Also the wine rack is a nice bonus too!
  • Love it !!

    by Falling_Guy on 9/23/2014

    • Overall
    • Performance
    • Features
    • Design
    Its a fantastic product. Love the glass shelving, perfect temp drawer. Wave touch front display gets attention from guests as well. Fits into the space we have perfectly. Easy air and water filter access. Freezer section racks are okay and not Great. Overall LOVE IT.
  • Great refrigerator

    by Steve on 10/2/2014

    • Overall
    • Performance
    • Features
    • Design
    The design is great.  Lot's of usable room.  The ice maker is a little noisy and the  "perfect temperature drawer" does not close like it should but otherwise I am very satisfied.  I have recommended this refrigerator to several people.
  • Love it!

    by Alycia on 10/2/2014

    • Overall
    • Performance
    • Features
    • Design
    We love how spacious this fridge is! It's fairly quiet, except when dumping ice and dispensing water into the ice maker - but it's not annoying. We also love the various functions for customizing the fridge the way we want.
  • Electolux Refrigerator

    by Robert on 9/17/2014

    • Overall
    • Performance
    • Features
    • Design
    Purchase this refrigerator in October of 2013. Have had lots of problems with the bottom freezer drawer. Will not stay shut, pops open enough that will make the alarm go off. Repeat service calls, still does not work properly. Veg and meat drawers do not always work the way they should as well. Nice design and some nice features however for the money paid we should not be having the problems this soon.
  • New Ice Box

    by refer joe on 10/14/2014

    • Overall
    • Performance
    • Features
    • Design
    New model does great temperature control easy close drawers are nice overflow for ice cubes great all around good refer.
  • Icemaker works!!!

    by Navigator on 10/18/2014

    • Overall
    • Performance
    • Features
    • Design
    This is our second Elextrolux high end refrigerator in 4 years.  The first had major ice maker problems that could not be corrected.  Elextrolux customer care ultimately arranged an exchange with our Lowes store.  Finally we are able to enjoy this amazing refrigerator together with our other Elextrolux kitchen appliances.
  • Second time around

    by JGSAL on 10/24/2014

    • Overall
    • Performance
    • Features
    • Design
    This fridge was a replacement for our previous Electrolux french door fridge which was replaced by Electrolux. Previous fridge had multiple service calls for the ice maker and finally had a compressor failure.  A+ to Electrolux and Lowe's customer service during the entire exchange process. The replacement fridge arrived with 2 dented doors. Again, Electrolux customer service was top notch in getting the doors replaced. The fridge has been running well since delivery (3mo). No issues with the ice maker or any other component thus far. I would recommend investing in the extended warranty for piece of mind. The warranty proved a good investment on our first fridge.  The verdict is still out on the quality of this fridge. Will update this review down the road...

Ice Maker Problems

by DWK on 5/30/2014

  • Overall
  • Performance
  • Features
  • Design

We are having our ice maker repaired for the fifth time in four years tomorrow!  It has never worked properly and R. C. Willey will not replace it. Most repairmen don't know how to repair them.   The refrigerator, in general, is very nice; however, the ice maker is inferior!  

  • 129 cu. ft. and under, exterior ice and water, within the competitive set.
  • 2Eligibility based on product registration with Electrolux North America within 60 days of purchase. Products must have been purchased on or after July 1, 2013. Coverage includes material parts for 3 years and labor for 1 year.
  • 3Select models.

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