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EFLS517STT

Front Load Perfect Steam™ Washer with LuxCare™ Wash - 4.3 Cu. Ft

Manuals

Frequently Asked Questions

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What are the advantages of a Front Load Washer over standard top-load washers?

The Electrolux Premium Laundry Collection has amazing features that allow you to effortlessly keep up with your family’s wardrobe changes.

Electrolux front load washers have many advantages over standard top-load washers:

  • Front load washers have no center agitator and rely on tumbling to wash gently and rinse completely. This helps your clothes feel fresher and last longer.
  • Front load washers save energy and water by automatically sensing the amount of water your laundry load requires and adjusting the water level accordingly.
  • The installation options for front load washers are more flexible than standard top-load units, to better suit the style of your home and lifestyle. Many Electrolux models have reversible washer and dryer doors and all of them can be stacked. You can also create a more ergonomically friendly space by installing pedestal drawers if you prefer the washer and dryer side by side.
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Where can I locate my Model number and Serial number?

The model number and serial number are located on a sticker that you’ll see in the interior space of the unit when the door is open, depending on the model.

Don’t forget to register your Electrolux product. Once you have registered, you will receive the Electrolux e-newsletter filled with product tips, and useful information. It will also give you easy access to your warranty information and product care tips.

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What are the benefits of registering my Electrolux Product?

Once you have registered, you’ll receive the Electrolux e-newsletters filled with product tips and useful information. You will also have easy access to your warranty information and product care tips.

Through June 20, 2019, Electrolux is offering you the opportunity to extend any one-year coverage on parts to three years at no cost to you, provided that you register your washer or dryer with Electrolux within 60 days of purchase, delivery or closing.* See full details 

To Register Your Product  you will need your Model and Serial number, which can be located on the inside of the door or door well, depending on the model. You will also need to provide the date of purchase as shown on your receipt. It’s always a good idea to save this information.

You can also drop your product registration card in the mail. If you have any questions, please contact Electrolux at 1-877-435-3287 or open the Live Chat Icon

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I am a new owner of an Electrolux Front Load Washer and would like a Quick Start Guide

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What is the best way to care and clean for my Electrolux Front Load Washer?

For optimal care of your dryer, please refer to the guidelines included in your Use & Care Guide.

However, here are some quick tips:

Interior -

  • It’s very important to clean the lint filter after every load. Lint build-up on the filter restricts air flow, which causes longer drying times.
  • Occasionally a waxy build-up may form on the lint filter and/or moisture sensing bars from using dryer-added fabric softener sheets.  To remove this build-up, simply wash or wipe them with warm, soapy water. Dry the filter thoroughly before placing back in the dryer.
  • Every 18 months it is recommended to have a qualified service professional clean the dryer cabinet interior, lint screen housing and exhaust duct. These areas can collect lint and dust over time. An excessive amount of lint build-up could result in inefficient drying and possible fire hazard.

Exterior –

  • Clean the dryer cabinet with mild soap and water. Do not use harsh, gritty or abrasive cleaners as they may damage the finish.
  • When cleaning chrome parts, it is best to use only a damp cloth.
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What are Pedestal Drawers and what are the benefits of using them?

Electrolux Pedestal Drawers can help you organize your entire laundry room. They’re perfect for storing laundry supplies, extra towels, cleaning supplies and more. They can also ensure your washer is at the optimal height for loading and unloading.

If Pedestal Drawers won’t work in your laundry room, you may also consider using a Stacking Kit, which allows you to stack your units for convenient installation in closets and other compact spaces.

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How can I tell if my unit has reversible doors?

If your unit has reversible doors, there will be visible notches where the hinge can be reattached.   You may also review the Installation Guide in your Complete Owner's Guide to check if your unit has reversible doors. To review your Complete Owner's Guide, go to the product support page search for your model number, click on your model number, and scroll down to the Manuals section.  

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What type of detergent should I use with my Electrolux Front Load Washer?

Electrolux recommends using a high-efficiency (HE) detergent for front load washers. HE detergents are designed for front load washers like ours, which use lower water levels. They are also formulated to reduce soap suds and ensure proper cleaning.

Non-HE detergents may cause excessive generation of soap suds and result in detergent residue on your clothing at the end of the cycle.

Always refer to your detergent manufacturer instructions for the proper dosage. Do not fill any compartments in your dispenser beyond the maximum amount line or limit.

For 300 and 400 series models:  If detergent packs are used, please place the detergent pack directly into the washer drum BEFORE placing laundry into the unit. This will help mix the detergent into the water. Do not place the detergent pack in the detergent dispenser as the gel coating may cause the detergent dispenser to become clogged.

For 500 and 600 series models with the Adaptive Dispenser:  You may add the recommended quantity of (one or two) high efficiency detergent packs to the detergent pack compartment in the dispenser.  Remember to select PODS on the display options when using detergent packs. Do not place more than 2 detergent packs into the dispenser.  When using the fast wash cycle, only 1 detergent packs should be used. 

For 500 and 600 series models without the Adaptive Dispenser - You can place the detergent pack directly into the washer drum BEFORE placing laundry into the unit.  Do not place the detergent pack in the detergent dispenser.

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For Electrolux Compact washers only, what position should my dispenser flap be in?

For liquid detergent, ensure the flap is in the downward position. Add the recommended amount of liquid detergent to the Main Wash compartment.

 For powder detergent, ensure the flap is in the upward position. Add the recommended amount of high-efficiency powder detergent to the Main Wash compartment.

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What does Energy Star qualified mean and how can I tell if it applies to my unit? 

Products that are Energy Star qualified use less energy than standard products. To earn the Energy Star rating, products must meet strict energy criteria set by the U.S. Environmental Protection Agency or the U.S. Department of Energy.  These products can help save money on your electricity bill and protect the environment by reducing harmful emissions from power plants, as well as providing all the features and quality you expect.

When shopping for an appliance, it’s easy to recognize the Energy Star label that identifies qualified products. This label signifies that the product passed stringent standards set by the U.S. Department of Energy.  Additionally, manufacturers are required to display their product’s test results on the Energy Star label. The label will tell you about the product’s efficiency level, including approximately how much energy the appliance uses, its average annual operating cost, and how its energy use compares with that of similar products.

For more information, visit https://www.energystar.gov/products 

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What water temperature should I select when washing a load of laundry?

When choosing a water temperature, these are the basic points to consider:

  • Hot water cleans most effectively for heavily soiled items.
  • Warm water can be used for most normally soiled loads.
  • Cold water is recommended for lightly soiled or brightly colored or dark items.

To compensate for a cooler wash, it may be necessary to soak or prewash heavily soiled items, increase wash time or use additional laundry products to boost the detergent’s cleaning power. Your Use & Care Guide will provide more information and helpful tips.

To protect your fabrics, not all temperatures are available with every cycle. If a temperature is not appropriate for the cycle, it cannot be selected. Your Electrolux Front Load Washer is smart. It will remember the temperature you select for a cycle and recall it each time until you change it.

All wash water temperatures are automatically regulated to maximize detergent effectiveness and improve washing performance. The water temperature can be affected by a variety of factors including the water heater setting and its distance from the washer, water usage in other parts of the home and seasonally low ground water temperature in some geographic areas.

If you want to increase the water temperature for your washer, consider the following:

  • Your water heater setting. It is recommended that you set your water heater to 120 degrees or higher to ensure proper performance.
  • Are you using an Energy Star rated appliance? Energy-saving washers have controls that supply cooler warm water as a means to save energy and money. These water temperatures may seem cooler than what you are used to in an older, high-energy-use machine; however, the washer is performing properly.
  • Some Electrolux Front Load Washers include a heater to automatically adjust the temperature of the water. The temperature setting is adjusted by the machine, depending on which cycle settings and options you select.
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How do I select my Options?

Our Electrolux Front Load Washers come with a variety of wash options. You can reference your Use & Care Guide for more information.

For 400, 500 and 600 series models:
To select or delete an option, press Options; scroll through the options until the indicator light for the desired option flashes, then press Set. The indicator will be illuminated when the option has been selected and the light will go off when the option has been deleted.  

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How do I use my detergent dispenser?

Based on your detergent choice, here are some helpful tips:

Liquid: Add high efficiency liquid detergent to the Main Wash – Liquid Only cup. Do not exceed the MAX fill line.

Powder: To use a high efficiency powder detergent, remove the Main Wash – Liquid Only cup and add the powder directly to the Main Wash detergent chamber. It’s important to save the liquid cup insert in case you need it for future use.

Detergent Packs:

  • For 300 and 400 series models - Place the detergent pack directly into the washer drum BEFORE placing laundry into the unit.
  • For 500 and 600 series models with the Adaptive Dispenser:  You may add the recommended quantity of (one or two) high efficiency detergent packs to the detergent pack compartment in the dispenser.  Remember to select PODS on the display options when using detergent packs. Do not place more than 2 detergent packs into the dispenser.  When using the fast wash cycle, only 1 detergent packs should be used. 
  • For 500 and 600 series models without the Adaptive Dispenser - You can place the detergent pack directly into the washer drum BEFORE placing laundry into the unit.  Do not place the detergent pack in the detergent dispenser.

Liquid Bleach: If desired, add liquid chlorine bleach to the chamber labeled Liquid Bleach.

Liquid Fabric Softener: If desired, pour the recommended amount of liquid fabric softener into the chamber labeled Fabric Softener.

Stain Additives: For heavily soiled or stained loads, select the Stain option (StainTreat, StainTreat II, or StainSoak) and add the recommended amount of detergent or stain additive to the Pre-Wash chamber. See Cycle Options in your Use & Care Guide for more information about the Stain options for your model.

NOTE: Always refer to your detergent manufacturer instructions for the proper dosage. Do not fill any compartments in your dispenser beyond the maximum amount line.

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What is SmartBoost™?

Electrolux SmartBoost™ Technology is a feature that is available on some models. Unlike other washers, it automatically pre-mixes your detergent with water to maximize its power before the cycle begins. This results in a deeper clean and more effective stain removal.

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What is Perfect Steam™ in a washer?

Perfect Steam is a feature that is available on most models. It removes tough stains by allowing steam to rise from the bottom and gently lifting dirt and stains from fibers.

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What is Fast Wash and when is it best to use? 

Fast Wash is a feature that is available on most models. This cycle is recommended for small, lightly soiled loads.  The Fast Wash times vary by model.

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What is the Sanitize setting and when is it best to use?

The Sanitize temperature option on your washing machine is designed to reduce the amount of microorganisms on your clothing and prevent them from contaminating subsequent loads of laundry.

It is recommended that you set your water heater to 120 degrees or higher to ensure proper performance during this cycle. If the setting is lower or the load is extra-large, the cycle time may be extended.

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What may cause my washer to vibrate?

If your washer is vibrating, it may be due to installation issues related to one of the reasons below:

  • The washer needs to be resting firmly on the floor. The washer must be level (both front to back and side to side), with each washer leg placed solidly on the floor. You can adjust the leveling legs by turning the legs slightly in or out until the washer sets solidly on the floor, then tighten the lock nuts. For maximum stability, leveling legs should not extend more than one-half inch below the washer bottom.
  • The washer needs to be installed on a sturdy, hard floor. It is not recommended that you install the washer on carpeting.
  • Shipping materials may not have been removed during the installation. You may refer to your Installation instructions to remove the five shipping bolts, five yellow spacers, and four plastic “P” clamps from the back of the washer. Make sure the Styrofoam shipping blocks have been removed from the bottom of the washer.
  • The load may be off balance. Pause the cycle, wait for the safety lock to release on the door, and redistribute the clothes evenly in the washer. If the load remains out of balance, simply add one or two similar items to the load and restart the washer.

If you are unable to resolve an issue or need more information, please contact us.

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Is it normal for my washer to make sounds or noises?

Some noises are perfectly normal and part of the washer’s operations:

  • Drain hose:  The washer has a flexible drain hose to carry water from the washer to the stand pipe of your home. You may hear water flowing into your stand pipe.
  • Water Valves / Dispenser: As water enters the dispenser, it is common to hear a water flowing sound. This sound may vary slightly based on the water pressure in your home.
  • Door lock: Your washer is equipped with a door lock with an electric solenoid. There will be a clicking sound as the washer door is being locked and unlocked.
  • Drain / Pumps: Your washer is equipped with multiple high velocity system pumps. It is normal to hear humming and gurgling sounds as water is either pumped from the washer during the drain phase or recirculated during the prewash and wash phases. Both of these sounds are normal and indicate your pump is functioning correctly.

High Speed motor: A powerful motor is used to drive the washer tub to high spin speeds to extract water from your load. You will hear a sound associated with these higher spin speeds. This sound is normal and may vary slightly as the spin speed varies with the load size and cycle selected

 

It is also normal for a heavy wash load to occasionally produce a thumping sound at the beginning of the Spin cycle. Belt buckles or other metal fasteners on items being washed may cause rattling or clanking sounds, too. You can fasten these items or turn garments inside out to reduce the sounds.

Rattling or clanking may also be caused by foreign objects (such as coins) in the drum. If you think this is the issue, stop the washer and check for any objects in the drum. If none are present and the sound continues, we recommend running an empty load to see if the noise still continues. This will allow you to determine if the noise is coming from the unit or an article that was being washed. If the noise is still present during the empty load, please contact us

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What should I do if my washer does not start?

If your washer does not start, check the following:

  • Some models have a Power button that must be pressed before you select the wash cycle and options.
  • Once you have selected the wash cycle and options, don’t forget to press Start.
  • Some models have touch screens (similar to smartphones), which means you must use your fingertip to make selections on the control panel.
  • Make sure you have not unintentionally activated the Delay Start option.
  • The wash cycle is in a pause stage. This is normal, a pause occurs between the Wash and Spin cycles, with a longer pause occurring during the Soak cycle. With front load washers, normal pauses also occur as part of the reverse tumbling action. If the light next to the Start/Pause button is flashing, this may be an indication that the unit is paused. Press the Start/Pause button again to resume the cycle.
  • The power cord may not be plugged in or the connection may be loose. Check that your washer’s plug fits tightly into the wall outlet. Note: Do not use an extension cord. The power to the washer may be greatly reduced and not allow your washer to perform properly.
  • The door may not be closed. For your safety, the washer will not operate when the door is not closed properly.
  • The water valves must be turned on and water available to the unit.
  • Ensure the water pressure in your house is high enough for the unit to operate properly.
  • A fuse may be blown in your home, or a circuit breaker tripped. If this is the case, reset the circuit breaker or replace the fuse (but do not increase the fuse capacity). If you have an overloaded circuit, please contact a qualified electrician.

If you are unable to resolve an issue or need more information, please contact us.

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My washer’s water level does not cover my laundry load. Is this normal?

Your Electrolux Front Load washer will automatically determine the proper water level for each load, you don’t have to do anything to adjust it. Because this type of washer is water efficient, it’s normal for the water level to always be below the bottom of the door.

Electrolux Front Load washers are designed to both maximize water usage and the cleaning of your laundry. You will notice significantly less water usage in your front load washer than you are used to seeing in other units, especially top-load washers. The addition of extra water may actually result in your laundry not being cleaned as well. Tumbling action and recirculating pumps help distribute the water and detergent to clean your laundry more efficiently.

If you are unable to resolve an issue or need more information, please contact us

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How can I increase the water flow to my washer?

If water is flowing slowly into your washer, or not flowing at all, you might find a solution by checking the following:

  • Hot and cold water faucets. Be sure that your water supply faucets are completely open.
  • Water fill hoses. Check your water hoses to see if they are kinked. If so, simply straighten the hoses. You may need to replace the hoses if they do not remain straight.
  • Water pressure. Your washer needs sufficient water pressure to fill up properly. Depending on the water pressure in your home, which varies, you may want to avoid excessive water use elsewhere in your home while the washer is filling.
  • Water supply. Turn on another faucet in your home to check the water supply in your area. You may need to wait until your water supply and pressure increase before running your washer.
  • The filter on the water valve. If the filter screens on your water valve are clogged, turn off your water faucets and remove the hoses from the water valve connections on the back of the washer. Clean the filter screens, then reconnect the hoses and turn on the water. Check for any leaks at the connections and tighten if necessary.

If you are unable to resolve an issue or need more information, please contact us

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If water is entering my washer but not filling it up, what should I do?

If water is flowing into your washer, but the drum does not fill, it might be due to one of the following reasons:

  • Water pressure. Your washer needs sufficient water pressure to fill. Depending on the water pressure in your home, which varies, you may want to avoid excessive water use elsewhere in your home while the washer is filling.
  • The drain standpipe length. To prevent siphoning off of incoming water, the standpipe cannot be too short, it must be at least 24 inches high.
  • The drain hose fit. If the drain hose fits too tightly in the standpipe, siphoning could result. Be sure there is a gap between the drain hose and the standpipe, and that the standpipe is at least one-and-one quarter inches in diameter.
  • The drain hose pushed too far down the standpipe. The drain hose should be securely inserted into the standpipe, but not so far down that it reaches the trap area of the standpipe plumbing.

If you have additional questions please refer to the Installation Instruction manual for your model.

Or you may contact us.

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Is it normal for water to collect in the dispenser compartment?

Yes, it is normal for a small amount of water to remain in the dispenser drawer. This is a result of the siphoning action and part of the operation of the washer.  If you like, you can simply remove the dispenser drawer and empty the water. Don’t forget to regularly clean your dispenser drawer to prevent clogs and buildup. For more information, please refer to your Use & Care Guide in the Care and Cleaning section.

If you are unable to resolve an issue or need more information, please contact us

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If my clothes are too wet after the Spin cycle, what can I do?

If your clothes seem wetter than they should be after the Spin cycle, please check the following:

  • The drain hose should be straight and unclogged. It should be securely inserted into the standpipe, but not so far in that it reaches the trap area of the standpipe plumbing. Inserting the drain hose too far can cause water from the drain to slowly siphon back into the washer.
  • The load might be too small. If so, add a few similar items.
  • The load might be too big. The drum of our washer should not be tightly packed with clothes (door should close easily).
  • If this doesn’t happen often, select the Rinse and Spin cycle and deselect Extra Rinse as an option. This will allow the washer to perform only the Spin cycle on the load.

If you are unable to resolve an issue or need more information, please contact us.

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What should I do if my washer is not spinning?

If your load is out of balance, it may prevent the washer from spinning. Rearrange the items in your load to allow proper spinning, possibly adding one or two similar items to help balance the load. 

If the load is comprised of items that cannot be distributed around the drum, such as a single pillow or stuffed animal, the washer will not spin.  Additional items will need to be added to the unit to better balance the weight of the load.

If you are unable to resolve an issue or need more information, please contact us

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What should I do if my washer is draining slowly?

If your washer is draining water slowly, you can check the following:

  • The drain hose. If it’s kinked, straighten it to improve water flow to the drain.
  • The drain. Be sure it’s clear and not clogged.
  • The height of the standpipe (drain hose). It cannot be more than 96 inches high.
  • The drain hose seal. If the drain hose has been taped (or sealed) into the standpipe, the seal should not be completely tight, because the standpipe needs air for proper draining. If necessary, remove some of the tape on the seal to make an air path.
  • The drain hose fit. If it fits too tightly in the standpipe, create an air gap between the drain hose and the standpipe so that it can drain properly. The standpipe needs to be at least one-and-one-quarter inches in diameter.
  • The amount of detergent. Using too much detergent can also inhibit draining.
  • The pump. It’s possible that your pump, drain hose or coin trap filter may be clogged. If you suspect this is the case, you should contact an authorized service provider.
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What should I do if my washer is leaking water?

If water is leaking from your washer, check the list below:

  • Is the drain clogged? If so, it will need to be cleaned, you may need to contact a plumber.
  • Is the drain hose restricted or out of the standpipe? If it is out of the standpipe, you will need to secure it. You can do this by bending the end to form a hook, placing the hooked end into the standpipe, and tying the hose to the standpipe or a faucet with a cable tie (one was supplied with the washer), strong filament tape or duct tape.
  • Are the fill hose connections loose or cross-threaded at the faucet or washer? Check by realigning the threads, make sure that the rubber sealing washers are in good shape and seated properly, and tighten the hose connections. If they are loose, you might need to reinstall or replace the rubber sealing washers.
  • Are you using a non-HE detergent or too much detergent or do you have soft water? Using a non-HE detergent, or using too much detergent in soft water, can cause suds to overflow the washer. This may seem like a leak if the suds flow or drip onto the floor. To avoid this, use an HE detergent, and reduce the amount of detergent you use if your water is soft.

If you are unable to resolve an issue or need more information, please contact us.

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How do I open the door if the unit is in the middle of a cycle?

For your safety, your washer’s door will be locked during the entire Wash cycle. However, if you need to add a forgotten item to the washer anytime during the wash portion of the cycle, press Pause. The door will then unlock as long as the water level is safely below the door opening. When the door unlocks, open the door, add the item, close the door and press Start to resume the cycle. To stop the cycle, press Cancel.

NOTE: If the cycle is interrupted during the Spin cycle, the door will not release until the tub has stopped spinning. DO NOT force the door open.

If the water level is at or above the bottom of the door, to prevent water spilling on your floor, the door will remain locked even if the cycle is paused or cancelled. To drain the unit, cancel the cycle and select the Rinse and Spin cycle, then select No Spin as the spin speed and deselect the Extra Rinse option. This will prompt the washer to simply drain the water from the drum, and then the cycle will end. Once the cycle is completed (in a couple of minutes), the door will unlock.

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My washer produces a lot of suds. How can I reduce them?

A number of things can increase the amount of suds produced when you wash a load of laundry, including:

  • Detergent amount. For the best results, follow directions on the detergent bottle for the recommended amount of detergent, with adjustments for type and amount of soil, load size, and water hardness and temperature. The following scenarios may require the use of less detergent: small loads, less-soiled loads, hot water and soft water. Likewise, the following scenarios may result in the need for slightly more detergent: large loads, heavier-soiled loads, hard water or cold water.
  • Soft water. You need less detergent when the water supply is naturally soft or mechanically softened.
  • Detergent type. Your detergent should be compatible with your washer type. High-efficiency (HE) detergents are recommended for front load washers. They are formulated to reduce suds and ensure proper cleaning.
  • Pretreated items. Because pretreated products remain on items that go in the wash, they can add to the amount of suds that your detergent normally produces. When using these products, simply use less than the recommended amount of detergent.
  • Other laundry products. Products such as oxygen bleach can produce extra suds. Simply reduce the amount of detergent you use when you are also using products such as oxygen bleach.

You can remove excess suds by stopping the washer and performing one of the following procedures:

  • Rewash the load in cold water without detergent and repeat, if necessary, until the final rinse water is clear.
  • Select the Rinse and Spin cycle, which will cause the unit to run a short cycle that will rinse the extra detergent from the load. If the suds are excessive, this may need to be done multiple times before the clothes are fully rinsed of the excessive detergent.
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What causes detergent residue on fabric/clothing?

Detergent residue can be caused by any of the below:

  • Powder detergent that does not dissolve.
  • Using too much detergent.
  • Incomplete rinsing caused by an overloaded drum.
  • Misuse of liquid fabric softener.
  • Hard water.
  • Low water pressure.
  • Placing detergent, fabric softener or bleach in the wrong compartment of the dispenser.

To remove detergent residue, rewash the load in cold water without detergent and, if necessary, repeat until the final rinse water is clear. Or you may select the Rinse and Spin cycle, which will cause the unit to run a short cycle that will rinse the extra detergent from the load. If the suds are excessive, this may need to be done multiple times before the clothes are fully rinsed of the excessive detergent.

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What do the alarms or error codes mean on my Electrolux washer?

Most alarms are designed to alert of you of changes in your washer or an action on your part is required. For more information, please refer to your Owner’s Manual as they may vary by model.

 

If your washer displays the following alarms, here is some additional information to guide you:

  • SUdS – The display will show “SU” followed by “dS” and then remaining cycle time (0 min) for 60 seconds and then repeat.  If this occurs, it indicates that oversudsing has been detected by the washer and additional rinses will be will be required until the suds have cleared.  Each extra rinse the washer performs to clear the suds will add approximately 5 minutes to the cycle duration. You can press CANCEL to turn off the alert message.
  • HOSE – The display will show “HO” followed by “SE” and then the remaining cycle time (0 min) for 60 seconds and then repeat. If this occurs, a condition has been detected where the inlet hoses have been installed incorrectly (hot supply to cold inlet and cold supply to hot inlet).  You will need to acknowledge the reversed hose condition by pressing the CANCEL button. Shut off each water supply valve and attach each supply hose to the correct inlet connection on the washer.
  • CLEAN – A friendly reminder to run a Clean Washer Cycle.  Running the Clean Washer Cycle provides preventative care to your washer – it allows you to clean and freshen the washer.
  • Dn – The display will show “dn” if the unit has been put in demo mode.  To reset the unit back to the factory settings, follow these steps:
    • Press POWER to turn off unit. Press POWER again to turn unit on. Look for console to light up.
    • Wait at least 10 seconds, then simultaneously press and hold SOIL and OPTIONS buttons for 3 seconds.
    • Lights will turn OFF and ON, indicating the unit has been reset to the factory default settings.

If you experience any other alarm or error code, try the tips below and if the alarm or error code reappear you may need to schedule service with an authorized repair technician.

E11 – Indicates Long Fill Time.  It is recommended to check the water connections per the Installation instructions. Note: If your unit experiences this error code, the door may lock up to 6 minutes.  If you unplug the unit and plug it back in, the 6 minute lock will restart.

E21 – Indicates Long Pump Out Time. It is recommended to check the drain line and ensure it is not kinked and installed properly.  Check your Installation instructions for more information.

E35 – Indicates the Pressure Sensor has detected water overfill.  It is recommended to first press CANCEL which will cause the error code to disappear from the display, then resume the cycle by pressing START. A hard reset can be performed by disconnecting the power cord, reconnecting and waiting a few seconds until the cycle ends or beeps.  You will then be able to restart the cycle. 

E41 – Indicates the Door is Open. Check to determine if the door is completely closed and not prevented from closing due to clothing, etc. Ensure you hear the door lock (clicking sound).

If you are unable to resolve an issue or need more information, please contact us.

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