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EW30IS65JS

30'' Induction Built-In Range with Wave-Touch® Controls

Manuals

Frequently Asked Questions

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What is the best way to clean my stainless steel range?

For best results when cleaning your stainless steel range:
• Clean it using warm, soapy water and a clean sponge or cloth. Do not use an abrasive cloth or pad.
• Always rinse your range thoroughly with clean water. If the soap or other cleanser isn’t rinsed off, it might produce a permanent bluish stain once the range is heated.
• After you’ve rinsed it, dry the range with a soft, clean cloth.

Tip: If you choose to use a kitchen cleanser rather than soapy water, use only cleansers that are specially made for cleaning stainless steel – avoid harsh scrubbing cleansers.

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What should I do if my range does not appear to be level?

If your range does not appear to be level, try the following:
• Adjust the range’s leveling legs. It’s possible that your oven was not level when it was installed. To check this, simply place a rack in the center of the oven, then place a level on the rack and adjust the leveling legs.
• Check your kitchen cabinet alignment. The position of your cabinets may make your oven appliance appear to not be level. Be sure your cabinets are square, and that they leave sufficient room for appliance clearance.
• Be sure your kitchen floor is level. Check your floor to be sure it’s level, strong, and stable enough to adequately support the appliance. If the floor is sagging or sloping, you might want to contact a carpenter to correct it.

 

 

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Is it normal for my oven's fan to run after the oven has been turned off?

Yes, this is normal. The fan stays on for a period of time in order to help cool the oven.

 

 

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How can I ensure the best results when baking?

Many factors can affect baking, and you can help ensure best results by following these recommendations:
• Make sure the oven rack position is the right one for the dish you’re preparing.
• Place your food in the center of the oven.
• If you’re placing more than one pan in the oven, be sure to allow space between them so that air can circulate.
• Preheat your oven to the desired temperature before placing food in it.
• If necessary, try adjusting your recipe’s suggested cooking time and temperature.

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What is the Perfect Turkey® Button?

Imagine stress-free holiday cooking. Select models offer the Perfect Turkey® Button, which ensures moist, delicious poultry every time. The oven can be programmed for Perfect Turkey® at any temperature between 170°F and 550°F, with a default temperature of 325°F. The probe default temperature for the Perfect Turkey® feature is 180°F.

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Why is my gas burner's flame orange instead of blue?

You might see an orange flame if there are dust particles in your main gas line. Simply turn your burner on for a few minutes, until the flame turns blue.

Note: In coastal areas, it is normal to regularly see a flame that is slightly orange. This is caused by the salt in the air.

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What should I do if my electric burners don't turn on?

If your cooktop’s electric burners don’t turn on, check the following:
• The control. Be sure to use the correct control for the element needed and ensure that it is ON.
• The heat setting. Turn the control to a slightly higher setting until the element comes on.
• Power to appliance. Reset the cooktop by turning the breaker off and then on again.
• Your electricity source. If a power outage has occurred, you might want to call your local electric company.
If the burners still do not turn on, contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.

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How can I prevent or remove brown streaks or marks on my electric or induction cooktop surface?

Brown streaks, spots, or other marks are most likely caused by food boiling over and then being cooked onto your oven’s surface. You can remove them by carefully using a razor blade to scrape them off. 

Tip: Prior to using your cooktop for the first time, apply the recommended cooktop cleanser to the surface and buff using a nonabrasive cloth or pad. This will make future cleanup of food easier, and the special cooktop cleansing cream leaves a protective finish that helps prevent scratches.

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What should I do if my induction cooktop doesn’t seem to be heating?

If your cooktop doesn’t seem to be heating, it might be because:
• You need to check the placement of your cookware. If you have an induction cooktop, be sure that the bottom of your pot or pan is large enough for the cooking zone you’re using, and that it is centered on it.
• Your cookware isn’t compatible with an induction cooktop. Our induction cooktop surfaces are compatible with most cookware you might use – if a magnet sticks to the bottom of your pot or pan, it will work on an induction cooktop.
• No cookware was placed on your induction cooktop. If you’re using an induction cooktop, it will not turn on unless a pot or pan has been placed on it.
• The cooktop’s control needs to be adjusted. Make sure the right control is turned on for the element you’re using, and that the setting isn’t too low. (Try turning it to a slightly higher setting until the element turns on.)
• The power cord isn’t plugged in.
• The wiring is not complete. Contact your local dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX

 

 

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What is the difference between a built-in and a freestanding range or stove?

• A built-in range is designed to slide in and fit flush with your countertop. This is ideal for an island and can also be used in a regular setting to showcase a decorative backsplash. With a built-in range (also called a slide-in range), the cooktop and oven controls are at the front of the appliance.
• A freestanding range is used in traditional installations (against the kitchen wall), and typically has controls at the back of the cooktop.

 

 

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How do I keep my luxury-glide® oven racks gliding smoothly?

Electrolux ranges have Luxury-Glide® oven racks, which are designed to move effortlessly. To keep your oven racks gliding smoothly when you’re removing or inserting them, we recommend lightly applying cooking oil along their outer edges

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My range door is open and in the locked position. How can I close it?

To close an open door when it’s in the locked position and the door is open, press and hold the oven door light switch while following these simple steps:
• Program the oven to self-clean.
• Wait 20 seconds.
• Cancel self-clean.
• Wait 20 seconds.
You should then be able to close the door.

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What is perfect convect3®, and how does convection cooking work?

Electrolux ranges offer Perfect Convect3®, which features a third convection element for consistently even results, up to 30% faster cooking times, and even more baking options.

Convection cooking is cooking with the added advantage of airflow circulation, which allows for a more even distribution of heat. By using the forced flow of hot air, convection cooking produces the following benefits:
• Cooking time is approximately 25 – 30% faster than in conventional ovens, saving energy.
• The more even distribution of heat results in food that is more evenly baked.
• Generally, less heat is required than with a conventional oven – a convection oven usually cooks at 25°F below a conventional oven's required temperature. So simply program your oven according to your recipe’s temperature requirements and press “Convection Conversion,” and the oven will automatically convert the temperature.

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How can I clean my gas range grates?

If you have cast-iron grates, follow these steps:
• Wash the grates in the dishwasher.
• Coat the grates with a thin layer of cooking oil.
• Bake the grates in the oven at 350˚F for 10 minutes.

If you have porcelain-coated grates, simply place them in the dishwasher and coat any unfinished areas with a thin layer of cooking oil after washing

 

 

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What should I do if only part of my gas burner shows a flame?

If your burner is only partially lit, it could be because it is clogged. Be sure to turn the burner off, then use a small-gauge wire or needle to clean its openings.

A partial flame might also be caused by moisture remaining in the burner after it has been cleaned. If you think this might be the case, lightly fan the flame and allow the burner to operate until the flame is full.

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I see discolored areas on my electric or induction cooktop that have a metallic sheen. How can I prevent or remove these?

Discoloration that has a metallic sheen can be caused by mineral deposits from water and food. You can help prevent it by using cookware with a clean and dry bottom surface, and you can remove it with a ceramic/glass cooktop cleaning cream.

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What should I do if my induction cooktop control flashes an “f”?

• The cooktop is not sensing compatible cookware. Our induction cooktops are compatible with most cookware you might use – if a magnet sticks to the bottom of the pot or pan, it will work.
• Cookware was removed from the cooktop, but the cooktop wasn’t turned off. If this is the case, place the pot or pan back on the cooktop or, if you’re finished cooking, simply turn off the cooktop.
• The cookware isn’t centered over the element.
• The cookware is the incorrect size.

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What type of pots and pans should I use with my range with induction cooktop?

Electrolux induction hybrid cooktops include a combination of electric elements that are compatible with all cookware, and induction elements that are compatible with most cookware. If a magnet sticks to the bottom of the pot or pan, it will work on your Electrolux cooktop.

Cookware made of aluminum, copper, or glass (including Pyrex) is not compatible with an induction cooktop. In addition, some types of stainless steel may not work on an induction surface, or may heat very slowly.

Tip: Do not let your pots or pans boil dry. Doing so may cause permanent damage to a ceramic cooktop (breakage, fusion, or marring that is not covered by your warranty).

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What are the advantages of an Electrolux range?

A recipe for success in any kitchen, Electrolux built-in and freestanding ranges serve up a variety of cooking options in a stylishly designed range that looks good anywhere. From the oven to the cooktop, our ranges are full of thoughtful features that help serious multi-taskers in their kitchens.

Available in electric, gas and dual-fuel configurations, Electrolux ranges are perfect for replacement, remodels or new construction.

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How do I set my oven or range to self-clean?

To self-clean your oven, follow these simple steps:
• Remove the oven racks.
• Set your oven control to “Clean.”
• Select a cleaning time or choose a cleaning level: light, medium, or heavy. For typical cleaning needs, we recommend that you select a cleaning time of three hours or choose the medium setting.
• Select “Start.” (To set a delayed start, see your Use & Care Guide.)
Note: For safety reasons, the over door will remain locked until the oven cools down. When it is sufficiently cool, the door will automatically unlock.

 

 

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What should I do if my oven control panel beeps and cooktop control displays any “e” code error (for example “e11,” “e13,” or “e14”)?

If you see an “E” and two digits, it means that the oven has detected a condition it needs to check. To help correct this, try the steps below:
• Reset the cooktop’s main controls by turning the power to your cooktop off, and then back on.
• Check to see if the rest of your oven is operating.
• Be sure that the time of day is set. The time must be set in order for the oven to operate.
If you continue to see the “E,” record the number and turn the power supply back off. Then contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 
1-877-4 ELECTROLUX.

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What are luxury-glide® oven racks?

Electrolux ranges offer thoughtful design, both inside and out. Luxury-Glide® oven racks with a ball-bearing system are so smooth, they extend effortlessly.

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What should I do if my gas burners don’t light?

If your cooktop’s gas burners don’t light, check the following:
• The control knob. Be sure the control knob is completely turned on. Push it in and turn it to “Light” until the burner ignites, then turn the knob to the desired flame level.
• The burners. Check your burners for clogs. Be sure to turn them off, then use a small-gauge wire or needle to clean their openings. For detailed instructions, see your Use & Care Guide.
• Your electricity source. If a power outage has occurred, you might want to call your local electric company.
If the burners still do not light, contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX

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How does the min-2-max™ burner work on my gas cooktop?

Designed with a dual-flame, sealed burner, this cooktop offers the widest range of BTU performance in the industry, for the utmost versatility – from a roaring 18,000-BTU boil to a gentle 450-BTU simmer.

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How can I prevent scratches on my electric or induction cooktop?

Prior to using your cooktop for the first time, apply recommended cooktop cleanser to the surface and buff using a nonabrasive cloth or pad. The special cooktop cleansing cream leaves a protective finish that helps prevent scratches and abrasions.

To further prevent scratches on your cooktop surface:

• Be sure that the cooktop and any pots, pans, or utensils you use are clean. If coarse particles (such as salt) come between your cooktop and utensils, scratches can result.
• Use pots and pans that have a smooth, flat bottom.
• Use cleaning materials that are recommended for ceramic/glass cooktops.

Any small scratches that occur will not affect your cooktop’s performance, and will become less visible over time.

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Why does my induction cooktop turn off while I’m cooking?

For your safety, there are a few conditions that will cause your cooktop to automatically turn off, including:
• The heat sensor has detected a high temperature inside the oven. We recommend that you check to be sure the appliance’s vent holes are not blocked.
• Fluids have spilled onto the cooktop, or an object is lying on its control area. Simply clean any spills or remove any objects, then turn your cooktop back on.
• Your cooktop has been in use continuously for over 12 hours. Sensing this extended use will cause the cooktop to turn off.

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What is induction and how does it work?

With faster, more responsive heating, more energy-efficient cooking and easier cleaning, induction takes cooking to a whole new level. It combines the benefits of gas and electric cooktops – merging the power of gas with the easy cleanup of electric.

Using electromagnetic energy, heat is transferred directly to the cookware, so the cooktop remains cooler. And induction allows for more precise control when cooking – you can instantly adjust the heat to a delicate simmer or bring it to a quick boil.

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What can I do to ensure the best results when cooking with my range with induction cooktop?

There are many factors that can affect cooking, but you can help ensure best results by following these recommendations:
• Use heavier, high-quality cookware that is compatible with induction. High-quality cookware that is heavier and has a flat bottom will help your food cook more evenly.
• Use the correct size cookware. The two induction cooking zones available on the cooktop require a specific pan size to be used at each location. The inner ring of each cooking zone is your guide to the correct minimum pan size. The pan bottom must fully cover the inner ring for proper cooking to occur. The thicker outer ring around each cooking zone is helpful to determine the maximum pan size.
• Adjust the recipe's suggested temperature or cooking time. Your induction cooktop provides exceptional temperature control that allows you to adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. It’s perfect for melting chocolate and cooking delicate foods and sauces.

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How do I register my Electrolux range?

To register your freestanding or built-in range, simply call Electrolux at 1-877-4 ELECTROLUX, visit electroluxappliances.com, or drop your product registration card in the mail.
• You will need to know your model number and serial number, which can be found on the serial plate located on the right side of the lower drawer. This information can also be found on your product registration card.
• You will also need to know the date of product purchase shown on your receipt.Tip: It’s always a good idea to record your range’s model, serial number, and the date of purchase, as well as to save your receipt.

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